IT Support Technician at Kammarkollegiet

With us, you will be one of those who make a difference when technology does not cooperate. As an IT Support Technician, you ensure that users remain happy, that meeting equipment starts, and that computers and mobile devices run smoothly! We are looking for someone at the beginning of their career who wants to grow together with a knowledgeable team – here you will receive both support and opportunities for development.

The IT department consists of 14 employees and is responsible for all operational IT activities, providing services in management, operations, and support for a core business that includes about 370 people. Kammarkollegiet has assignments in many different areas, which provides a variety of tasks.

The support team consists of four employees, one of whom is located in Karlstad. The team provides first- and second-line support for IT workplaces, multifunction printers, and conference equipment both on-site and via remote access. The support team also collaborates closely with the operations group due to the many overlapping areas. We work broadly within our responsibilities and are not afraid to take on new tasks and assignments. We help each other, and the atmosphere is unpretentious.

Job Description

In your role as a support technician, you will provide support to the agency's employees. We receive and manage error reports in the case management system Easit. You will primarily provide on-site support, but also via phone, email, and Teams.

The tasks as a support technician include installation and troubleshooting of hardware and software, account management in Active Directory and Exchange, administration of mobile phone subscriptions, and placing orders in these areas according to the needs of the organization.

Are you our new colleague?

We are looking for someone who has:

• at least two years of relevant experience as an IT Support Technician or in a similar role that the employer deems relevant for the position.
• good knowledge of and experience in troubleshooting, fault resolution, and user support in a Windows environment.
• experience in account management in Active Directory and Exchange.
• very good knowledge of Swedish in both spoken and written form.

It is an advantage if you have:

• experience with Intune
• education in IT that may be relevant for the position
• experience working in a case management system

Personal Qualities

We are looking for someone who has a strong commitment and willingness to serve. You are a quick learner and can quickly familiarize yourself with new systems and technologies. As a person, you are outgoing, stress-resistant, pedagogical, and customer-focused. You have good collaboration skills but also enjoy solving problems independently and have the ability to take responsibility for a task and drive it to completion.

We place great importance on your personal qualities.

Kammarkollegiet strives for diversity and values the qualities it brings to the organization. We focus on competence and welcome all applicants regardless of gender, gender identity and expression, ethnic and social background, religion or belief, ability, sexual orientation, and age.

More Information

Permanent employment starting with a six-month probationary period. The position is located in Stockholm where we have nice activity-based offices in Gamla Stan.

Employment with us may involve placement in a security class. A security review with a background check according to the Security Protection Act (2018:585) may therefore be conducted. For some of our tasks in the security class, Swedish citizenship is required.

Start date as soon as possible (by agreement).

Application

In this recruitment, we do not want you to attach a cover letter. To make a fair and equal assessment of you as an applicant, we instead use selection questions. We therefore ask you to answer the questions as thoroughly as possible so that we can determine how well you match the required competencies. Please also attach your CV.

Welcome with your application by January 13, 2026.

Contact Persons

Kjell Franzen, IT Manager, [email protected] (mailto:[email protected])

Mia Andric Rysén, HR Specialist, [email protected] (mailto:[email protected])

Karin Edstrand, SACO-S, [email protected] (mailto:[email protected])

Lisa Ericsson, ST, [email protected] (mailto:[email protected])

Other

In preparation for the recruitment work, we have made decisions regarding recruitment channels and marketing. We kindly but firmly ask for no contact from media salespeople, recruitment sites, or similar.

Kammarkollegiet – an agency beyond the ordinary. We act as asset managers, insurance companies, procurers, and legal advisors for the state administration with over 35 different assignments from the parliament and government. The General Inheritance Fund and the Public Transition Organization are also part of our agency. Despite the variation in assignments, they all require both breadth and specialized competence to perform. About 350 people work at Kammarkollegiet – primarily lawyers, economists, and qualified administrators. The agency is located in Stockholm, Karlstad, and Härnösand.